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Privacy Policy

Last updated: April 2026

1. Who We Are

Saint Bøxik ("we", "us", "our") is a storage and retrieval service operating in Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable UAE laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

2. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, phone number, and WhatsApp contact details provided when you contact us or submit forms.
  • Service Information: Details about your storage needs, including item types, duration, and preferences.
  • Communication Data: Messages and interactions with us via WhatsApp or other communication channels.
  • Usage Data: Anonymised data collected through tools such as Google Analytics 4 and Microsoft Clarity, including page views, session duration, clicks, and browsing behaviour.
  • Device Information: Browser type, operating system, and approximate location (city-level).

We do not intentionally collect sensitive personal data unless required for service delivery and with your explicit consent.

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to enquiries and provide service information.
  • To recommend suitable storage solutions.
  • To communicate regarding bookings, pickups, and services.
  • To improve our website and services using anonymised analytics.
  • To comply with legal and regulatory obligations in the United Arab Emirates.

We do not use your data for unsolicited marketing without your consent.

4. WhatsApp Communications

When you contact us via WhatsApp or click a WhatsApp link on our website, your data is processed through WhatsApp, a service operated by Meta Platforms.

  • By initiating contact, you acknowledge that your data may be processed outside the United Arab Emirates in accordance with WhatsApp's policies.
  • We use WhatsApp only for communication related to your enquiry or service.
  • You may stop communication at any time.

5. Cookies and Tracking

We use limited third-party tools to understand website usage and improve performance:

  • Google Analytics 4 (by Google)
  • Microsoft Clarity (by Microsoft)

These tools collect anonymised data and do not intentionally identify individual users.

You can control cookies through your browser settings.

6. Data Storage and Security

We take reasonable measures to protect your data, including secure storage and restricted access.

  • Your data is accessible only to authorised personnel.
  • We retain data only as long as necessary to provide services or comply with UAE legal requirements.
  • No system can guarantee absolute security.

7. Data Sharing

We do not sell your personal data.

We may share data only:

  • With service providers assisting in operations under confidentiality obligations.
  • With analytics providers in anonymised form.
  • When required by UAE law or authorities.

8. Your Rights

Under UAE Federal Decree-Law No. 45 of 2021, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion where applicable.
  • Withdraw consent for communications.

Requests will be handled within a reasonable timeframe.

9. Contact

For any privacy-related enquiries, contact us via WhatsApp at +971 56 333 0269.